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How to submit the crash log for an iPad, iPhone or iPod touch app

This is a discussion on How to submit the crash log for an iPad, iPhone or iPod touch app within the RF for iPad, iPhone and iPod touch forums, part of the Products category; When an iOS app crashes (the app freezes and the device display returns to the home screen) the iPad, iPhone ...

  1. #1
    eric is offline Founder eric has disabled reputation
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    Default How to submit the crash log for an iPad, iPhone or iPod touch app

    When an iOS app crashes (the app freezes and the device display returns to the home screen) the iPad, iPhone or iPod touch generates a crash log file. This log file will help the application developer determine what is going wrong with your app.

    To send the crash report:
    1. Sync your iPad, iPhone or iPod touch with iTunes.
    2. Browse to the following folder:
      Note that DEVICE_NAME will be the name of your iPad, iPhone or iPod touch as shown in iTunes.
      Mac OS X: /Library/Logs/CrashReporter/MobileDevice/DEVICE_NAME/
      Screen shot 2010-12-15 at 12.11.36 PM.jpg
      Windows XP: C:\Documents and Settings\Application Data\Apple computer\Logs\CrashReporter\DEVICE_NAME\
      Windows Vista: C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\DEVICE_NAME\
    3. Each log file will begin with the name of the application. Create a zip file of those files (Mac: Right-click->Compress, Windows Right-Click->WinZip) and then email it to the developer (support@rf.com).

  2. #2
    jun412715051 is offline Junior Member jun412715051 is on a distinguished road
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    Default thanks sharing nice tips...

    thanks sharing nice tips...

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